As part of our Esmee Fairbairn funding project, we were delighted to invite Sarah Reed to deliver training to some of our wonderful volunteers yesterday.
Twelve of our volunteers came together at the Brookfield campus of The University of Leicester to share ideas, laughter and even a few tears as we talked about the role of conversation in creating compassionate and good quality caring environments. It was a very supportive and positive learning environment for everyone – thank you to the ongoing commitment and input from all the amazing volunteers who improve wellbeing for older people each and every week.
We spent the day learning about Reminiscence, Empathic engagement, Active listening and Life story with Sarah, who runs Many Happy Returns and has created some fantastic conversation cards that we have used regularly in care settings with older people, including some who have dementia.
